Request Received and Request Available emails

Hello all,

I am going through editing my email of and found two events where I don’t know how to ‘trigger’ them.

Request Received: Would it be for when the request is fulfilled?
Request Available: I suspect it would know a vendor that a new request is available?

thank you

Hi,

Request Received is when you enable the private request feature, the vendor is sent such an email as soon as a private request is sent to them. As for Request Available, this email is sent when you have the Notify vendors about new requests feature enabled.

​I hope this is helpful to you

Thank you.

For the second option (Request Available), for example it would be when a new request comes up and the registered vendors get a notification?
This is done manually?
cheers

Hi,

This email is automatically sent to all vendors as soon as a new request is received.

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