Reset password not working

General HivePress
1

Describe the issue in as much detail as possible. Please remove the sections below if the issue is obvious enough and doesn’t require extra details.

In experthive, during sign in when a user clicks on Forgot Password, Reset Password form opens. Thereafter the user enters email id and a link is sent to the user’s email id. When the user clicks on the link, the Dashboard opens with the user signed in. Now when the user goes to settings and tries to change the password, a message is displayed that Current Password is Required.

If the user knew the current password in the first place, then he wouldn’t have clicked on Forgot Password. The issue requires immediate resolution.

1 Like
2

up…
wow is this happen to all hivepress productt…
need clarificarion frm developer…

3

I have purchased the experthive theme and it is happening in that theme. You can check the same at your end.

6

Hi,

Please try to test in incognito mode, because on our side, when you click on the link that came to the mail, everything is displayed correctly, as you can see in the screenshot Awesome Screenshot

I believe this will be useful to you.

7

Yes, now its working … thanks

8

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