Is it possible to retain messages and vendor names, even if a vendor deletes their account?
Normally, when a user deletes their account, all information is erased. As a result, buyers can no longer review the content of their communications with the vendor or see from whom they purchased the listing.
I am aware of the option to prohibit account deletion. However, I do not think this is very user-friendly.
I would appreciate any information. Thank you in advanced.
Hi,
Yes, this version removes messages. Changing this would require custom implementation. However, thanks for your suggestion, we’ll consider adding this feature.
Thank you for your reply.
It is important for buyers to retain messages and vendor names. Similarly, administrators prefer to avoid having contact information, especially email addresses and payment details with outstanding balances, deleted directly by users.
I would greatly appreciate it if this feature could be added.
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