Review management in WP admin

We need more control over reviews. There is not an option or user interface for that in the WP admin comment section. But is there a way to show the custom comment meta used for the star rating in the WP admin comment section?

Mainly we want to be able to add an edit reviews ourselves from the WP admin.

Thanks for your message — our team will reply shortly.

In the meantime, you can also get instant help from our AI Assistant, familiar with all the docs and solutions we’ve shared over the years.

Hi,

Currently, there’s no built-in feature for this, but there are plugins available. For example, we found JSM Show Comment Metadata – WordPress plugin | WordPress.org. In the current version, the rating is stored in comment_karma. It may be possible to create a sync between this meta field and the rating field using a custom code snippet, but this would require custom development.

Hi,

Thanks. It’s actually stored as hp_rating and hp_rating_count. Both are displayed with the plugin you suggested but not editable.

Hi,

The rating is stored in comment_karma. Just to clarify, are you looking at the listings themselves? For listings, the rating is stored in the meta fields you mentioned. For reviews, there’s no rating count since each review has just one rating.

Unfortunately, if it’s in comment_karma, that plugin won’t be able to help in this case. We don’t currently have a UI for editing review ratings, so if you need to edit the rating of an already added review, the workaround would be to do it directly in the database through PHPMyAdmin. We understand this isn’t ideal.

Thanks for bringing this up, we’ll definitely consider adding a UI option for this in future updates.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.