Can a search alert be triggered by Listing “Unhide”? Our vendors often pause/hide listings and unhide when product is available again.
Hi,
Unfortunately, we have not tested this service, so we cannot provide more details, but most likely, you will need a custom integration to make this service work correctly with our products.
I am referring to the functionality within your product. I understand a Search Alert is sent when a New Listing is published. When a Lisiting is Hidden, it is converted to a Draft. When the Listing is Unhidden, it is published again. Can a Search Alert also get triggered from Draft (Hidden) to Published (Unhidden)?
Hi,
Unfortunately, there is no such function because unhide does not update the listing date, and the Search Alerts extension checks the date of the listing itself and sends an alert based on this criterion (if a newer listing appears). It is possible to add this to update the listing date on hide-unhide, but this way any vendor can “bump” their listing by clicking hide-unhide.
Got it. Thanks for the explanation Andrii.
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