Search alerts for request

Hello,
I’ve created a platform that allows businesses to post requests based on their needs (e.g. electrical issues, plumbing). On the platform, I also have service providers (craftsmen/artisans).
I would like to know how to notify these professionals by email based on their field when a new request is posted.

Should I use the Search Alerts extension for this?
Does Search Alert work with listings, or only with requests?

Thank you very much for your help.

Hi,

You can enable the Notify vendors about new requests feature in HivePress > Settings > Requests. However, if you need personalized notifications (for example, only for a certain category or by a certain filter), then yes, we recommend considering the Search Alerts extension.

I hope it helps

How do I configure Search Alert so that artisans are notified of a request based on their category?

THANK’S LOT !

Hi,

Please check this video overview: Search Alerts - Notify users about new listings | HivePress Extensions

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