Service fee is not included in the total on the order page

Bug Reports
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1

Hi,

I see that host earnings on an order are not displayed when there is no host comission or host fee set.

This is confusing as order still contains guest service fee which means that host is not getting the order total amount.

Can you please share a snippet that will make sure that host earnings are displayed even when there is no host fee / comsission?

Thanks,

Jovica

4

Hi,

Could you please clarify whether the host receives the total amount if there is no commission rate or fee? Because the service fee is displayed on top of the order total (or maybe the total is displayed there together with the service fee?) If so, we can provide general guidance to customize this display.

5

Hi Andrii,

I use automated payouts via Stripe and I need to show the amount that will be paid out in the scenario where host comission is set to 0%.

I expect it to be total amount excluding the Service Fee and its tax (if any).

Kind regards,

Jovica

8

Hi,

Thanks for reporting this, the bug is confirmed, and we’ll fix it as soon as possible. If you are familiar with coding or have a developer, we can provide general guidance to fix it. Let me know if this works for you.

9

Hi Andrii,

Please provide guidance.

11

Sorry for the delay.

Please try using the same woocommerce_get_order_item_totals hook, it filters the order rows. Here’s a sample code snippet, it adds a new order row with the total order amount (without taxes and refunded amount if the order is refunded) multiplied by the 0.9 rate:

add_filter(
	'woocommerce_get_order_item_totals',
	function ( $rows, $order ) {
		if ( ! $order->get_meta( 'hp_vendor' ) || 'order_edit_page' !== hivepress()->router->get_current_route_name() ) {
			return $rows;
		}

		$rate = 0.9;

		$profit = ( $order->get_total() - $order->get_total_tax() - $order->get_total_refunded() ) * $rate;

		$rows['profit'] = [
			'label' => 'Earnings',
			'value' => wc_price( $profit ),
		];
	},
	1000,
	2
);

Hope this helps

12

Thanks Ihor,

Is the stripe auto-payment match the earnings calculated this way?

Kind regards,

Jovica

14

Yes, the actual payout transfer amount should be correct, this issue is related to displaying earnings, so if the calculated amount added via the suggested snippet matches the transfer amount logic, it should be ok.