Setting up Facebook Login

Hi

I set up login via Facebook in the last day or so.

I followed their instructions and the step by step guide from your support pages. And made this live.

I now get this message when I test it:

Feature unavailable

Facebook Login is currently unavailable for this app as we are updating additional details for this app. Please try again later.

This is nearly a day later. Please could anyone shed any light? This has been frustrating to set up only for it not to work.

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Hi,

I hope you had a lovely weekend. :herb:

Could you please confirm whether your Facebook app is in Live mode?

If it is, could you also try logging in using the email address associated with your Facebook Developer account? If login works only with the developer account but not with other Facebook accounts, it may indicate that the app is still restricted or not fully available in Live mode.

Additionally, you can send screenshots of your Facebook app settings to support@hivepress.io, and we’ll review them.

Based on similar cases we’ve seen before, it’s also possible that your Facebook app is still under review. Facebook’s review process can sometimes take a while, and during this period the login functionality may not be available for all users.

If the issue persists after the review is complete and the app is confirmed to be in Live mode, I would recommend contacting Facebook Support, as this would likely be related to your app configuration rather than HivePress.

Hi

I have sent an email with all my screenshots and settings from both Facebook and HivePress’s backend.

I can gladly give you a temporary login if that helps.