Can you please tell us where and how is the account page rendered (is it using a shortcode?) We did some initial checking and there is no actual page for the “Account” page. Meaning the url /account and /account/settings/ are not setup as regular pages in WP.
We don’t use shortcodes for this, all the HivePress-specific pages register their own URLs and render automatically (if the URL matches). Please describe the required changes, for example it’s possible to change any URLs in Settings/Permalinks or using code snippets, and if you mean layout changes there are also 2 ways to do this (via the code snippets or in HivePress/Templates without coding).