Stripe Connect from test to live

General
1

Hi, I have an issue with Stripe, i was just finishing with the test mode for the payouts and was working just fine, but when a switch to live mode it all crashed. The Error message goes as follows:

The provided key ‘sk_live_’ does not have access to account 'acct_’ (or that account does not exist). Application access may have been revoked.

How can i fix this issue or grant acces to the payout again, seems like the account has been revoked? I am confuse. In the Stripe website says there are no errors.

3

Hi,

Unfortunately, we cannot provide more details as we do not have all the information. I recommend you review the documentation How to enable automated payouts - HivePress Help Center or contact their support.

P.S. If you purchased a theme or extension, please enter the license key in the forum profile settings, this will enable the Premium Support badge and ensure a 24-hour turnaround time.

4

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