Token in Email Template didnt work

General
1

Hello all,

I wanted to create an email template for when a user has received a message. There are the tokens %sender%, %recipient% and %message%. And all tokens unfortunately do not work for me and are not replaced in the mail.

Do you have any idea what I could do wrong?

Best regards

2

Sorry for the confusion, we’ll try to improve the docs - these are the “object” tokens and they require a field name, so you can use them this way:

%message.text%
%sender.first_name%
%recipient%.username%

These tokens were added as a workaround for a limited list of regular tokens, this way it’s possible to access any field of the sender, recipient or message.

3

Hey ihor,

thanks for your answer!
But now when I use the following tokens, it still does not work:
%message.url%
%sender.user_name%

The tokens are no longer displayed, but they are not replaced either.

Best regards

5

Please let me know what details are required in the Message Received email and I’ll suggest tokens, there are some limitations if you use the object-like tokens (they have a limited number of fields).

6

Hey ihor,

thanks a lot for your help!
I would like to output once the username from which a private message comes and I would like to point once to the link to the message.

Best regards
Tim

8

Please try these tokens:

%sender.username%
%message_url%
9

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