Hello, I am having a challenge with using maps in my TaskHive theme.
I got an API key from google maps which only works on some browsers but completely not on the phone.
I followed previous posts on this forum and switched to Mapbox as Ihor and Yevhen were advising others, but this has still not worked for me. How do I get help?
Hi,
Please make sure you set up Geolocation correctly, you can check this doc How to set up Geolocation - HivePress Help Center
Also, please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users.
If this issue exists, please send more details that may help to detect or reproduce this issue (e.g. a link to your site, screenshots, a list of installed plugins, or the error message you get).
Hey andrii,
I responded on email.
Hope that went through coz I needed to upload several screenshots
Hi,
Thank you for your detailed information. All of the screenshots you sent us show errors caused by incorrect Google Maps or MapBox settings.
I recommend that you make sure your extension and API settings are correct; please check these docs (MapBox is easier to set up):
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