Vendor Images - Randomly Dissapeared

Hi,

on my website, I only have one Vendor - seller to post ads.

It often happens that when editing ads, the photo I chose for my avatar disappears

Hi,

Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users.

I will try to check and take a closer look at what causes this problem.
I can’t pinpoint exactly when it happens, now everything is fine.
Thanks for answer

1 Like

@andrii

disabled the plugins as you said and updated the template

Still the photo disappears

Hi,

Please provide more details regarding this issue (e.g., your actions step by step with screenshots, screencast, etc.). This will help us to reproduce and resolve the issue faster. Also, please send us a link to your website and we will review it in more detail.

This is my website https://pthouse.pl/

Today I noticed that the vendor photo disappeared when I was editing one of the entries(post)
I have only one defined vendor, which is the wpadmin user - I don’t make any modifications to it

below are all my plugins

Hi,

Please note that HivePress does not have such a feature as automatic removal of vendor images, so this can only be caused by third-party plugins, customizations or caching. We recommend that you first disable all third-party plugins and leave only HivePress to test this. Also, we’ve looked at your site, and the vendor image seems to be displayed.