Vendors ID confirmations

Feature Requests
1

Hi there,

The idea is to confirm the identity of the vendor

To do it I tried something :
I added an attachement attributes to vendor Profile. In this case he have to send a pic.

When attached and saved, I can see that file is greatly added to the medias library but cannot know who send it.

So I have a suggestion to make HP websites more secure for customer : Add a vendor attribute to they confirm their identity and then have a confirm account icon (can be made manually).

When the pic is send > HP sub menu dedicated to ID request > New id confirmation Request > Approve or Deny > Mail or notification of confirmation to customer.

If this feature already exist, I don’t know the way to do it so I let you tell me how :slight_smile:

Thanks,
Julien

3

Thanks, we plan to implement some features for KYC and checking docs, currently it’s possible if you add a required attribute of Attachment type, but I don’t recommend storing docs in WordPress uploads folder. Also, if you use Stripe Connect it handles KYC on their side, vendors have to provide an ID to set up payouts.

3 Likes
4

Thanks ihor I checked this and it’s a great solution waiting HP kyc feature :slight_smile:

1 Like
5

Hello,

We need to collect personal id card photo from host to verify they are 18+ and if the name is the same. I already made attribute in hosts to require selecting date of birth, so it requires hosts to update their profile with that information. That’s alright.

The problem is when you want to require uploading for example front side of personal id to verify the age/born date they have already provided, if its the same and above 18+ and after verification they are 18+, deleting the provided photo/personal id card photo. But if you delete the file that was required for verification, what then?

How to go about this? Because if you require uploading that file and then removing it after verifying it, it will again require the host to reupload it again because it is required attribute.

Is this the right approach, or are there any other better ideas to do this? We need just to verify it one time and then delete the document safely, permanently and completely. And if not are there any your recommended plugins to do this.

So maybe in short, How to require hosts to upload just once? Thank you

6

Hi,

This version does not have this feature, and we have not tested such plugins, so we cannot provide more details. However, we are planning to add verification functionality for both vendors and users. As a workaround, you can enable the Allow submitting new listings feature in HivePress > Settings > Listings and add a vendor-required attribute using this documentation: (note that you do not need to specify a display area for this attribute, as it will not be displayed on the frontend after filling it in). Then, after the vendor adds a new listing, you can manually review all the data from the frontend and approve the listing, which in turn will approve the creation of the vendor profile.

​I hope this is helpful to you

7

Hey andrii, I’m not sure if I understand your response. there is already allowed submitting new listings and also made the attribute in hosts required as attachment, that is not the problem. The problem is that we need to see that document just once and then delete it, but if you delete the file that was uploaded by the user in required attribute, you have to fill it again when it’s deleted. Is there something I am missing?

Also your documentation link is not appearing in comment.

10

Hi,

I see. We can provide a PHP snippet to hide this field after deleting the file and not require it further. Let me know if it works for you.

11

Yes please, that would be awesome. because the file have to be only reviewed once, after that must be deleted and not stored

12

You can try this code snippet:

add_filter(
	'hivepress/v1/models/vendor/fields',
	function( $fields, $model ) {
		$checked = get_post_meta( $model->get_id(), 'hp_doc_checked', true );

		if ( $checked ) {
			$fields['doc']['required'] = false;
		}

		return $fields;
	},
	1000,
	2
);

add_filter(
	'hivepress/v1/forms/vendor_update',
	function( $form_args, $form ) {
		$vendor = $form->get_model();

		if ( $vendor->is_doc_checked() ) {
			unset( $form_args['fields']['doc'] );
		}

		return $form_args;
	},
	1000,
	2
);

This approach requires a new checkbox attribute with “doc_checked” field name (don’t make it Editable so only admins will be able to check it). In the snippet, the attachment field name is “doc”, please replace it if it’s different. Once you check the document and delete it, please tick the checkbox to mark verified vendor this way. This will hide the attachment field from all the front-end forms.

Hope this helps

13

Thank you @ihor, once again very clever solution. I would like to ask now, when user creates the listing, it shows you as admin notification in dashboard to approve it or not, also when when anyone creates reservation, you also get dashboard notification that someone made it, although, you as admin should not touch that and let customers and hosts handle that between themselves. I wonder if you as admin could get the same notification when new host is created? Because creating new host is now tied to uploading the document.

Currently when the user wants to create listing (and become host), they need to upload the document, but you as admin don’t see notification about it being uploaded. You only see notification about new listings because its set in hivepress settings. Would it be possible to make the same dashboard notification about new host created? so in other words in this case, when someone uploads the document?

Thank you

15

Yes, you can try this code snippet (change a list of statuses depending on how you approve vendors to prevent double notifications):

add_action(
	'hivepress/v1/models/vendor/update_status',
	function( $vendor_id, $new_status, $old_status, $vendor ) {
		if ( in_array( $new_status, [ 'draft', 'publish', 'pending' ] ) ) {
			wp_mail( get_option( 'admin_email' ), 'New Vendor', hivepress()->router->get_admin_url( 'post', $vendor_id ) );
		}
	},
	1000,
	4
);
16

That works great for email notification. Thank you. And is there any way to show the red alert in wp dashboard hosts/vendor when new one is created? Is there any way to do that as addition to this email notification? So admin can clearly see new host/vendor was created.

18

Unfortunately there’s no such feature yet, it would require further customizations. Please consider reaching out to verified freelancers if customizations beyond the available functionality are needed Customize your website | HivePress

1 Like
19

That’s okay, you have done more than enough ihor, thank you.