A new user has joined my site, i have clicked verify the user however it wont show on the website and there listings that they are a verified user
We checked this issue from our side, and it seems okay. If you go to WP Dashboard > Users > Edit user > and enable Mark this user as verified, the icon that this user is verified will be displayed on the frontend. Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, ensure that caching is disabled for logged-in users. If this issue persists, please provide more details regarding this issue (e.g., your actions step by step with screenshots, etc.). This will help us to reproduce and resolve the issue faster.
Thanks, i have sent email with attached photos as i have tried this and still no luck.
Did you manage to look at the photos and have any suggestions ?
Sorry for the late reply. There seems to be a confusion because regular users also have Verified option, if you mean to set this status for vendors instead, please edit this vendor in WordPress/Vendors and check the Verified option, the badge will appear (currently there’s no such badge for regular user profiles).
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.