In a WP 6.9.4 and HivePress Version 1.7.23. When you search “Complete Profile” on this forum, you can find that many issues, which suggests that something does not work as expected(by users).
For example:
- inability to hide location field may cause this field to be required on some form and when user tries to hide it through a snippet, maybe the form fails sending and returns to itself without explanation. I doubt a Javascript is should be only method used to check form fields validity.
- one user is returned to “Complete profile” when clicking Add listing button (without explanation why), but other user is redirected to “Add details“ form.
Improvement ideas:
Can the “Complete Profile” form return explanation why the submitted form returns back to itself (maybe even emptied) + if clicking Add listing button redirects to a profile form, it should tell why exactly.
Can various back-end HivePress sections have some descriptions which describes relations to other sections and common use case and things to be aware about?
Can there be a kind-of debug mode for a logged-in admin on a site front-end so he knows why something appears? Or it may be too complicated..
The Add Listing button usually sends users to the page where they can add the details to post a new listing. However, if you have made any profile fields required (rather than optional) users will be unable to proceed with filling out the listing detsils form until they’ve completed the missing profile information.
Depending on your site and the settings/options within HivePress that you’re using, Users may also be redirected to register a Stripe account after filling out their profile information before eventually being redirected back to the Add Listing details form.
Whilst several similar topics have been created in the past, most often the issues are caused by third-party plugins or customisations, and/or a misunderstanding in regards to how certain features work in HivePress. Naturally, some bugs will exist, but the team are very open to receiving feedback and stay on top of all bug reports - and, if they’re able to reproduce the bugs themselves tend to release an update within a week or less to address the issue. The lead developer may also be able to provide a temporary solution to some more complex issues, if necessary. Nevertheless, the entire HivePress ecosystem of extensions are well-coded, regularly updated and designed to work seamlessly with each other.
As with any new technology and systems there can be a bit of a learning curve when first getting started. HivePress is a highly versatile plugin and you can use as many or few of the extensions as you like to add new features to your site.
In addition to the community forum, there’s lots of documentation for each extension, helpful guides and articles, a HivePress AI assistant and more. I encourage you to have a good browse around!
While Chris answered most of your questions, we will consider adding tooltips to features that currently lack them.
You can modify the Complete Profile form and add the description to it if needed, with a PHP snippet or by creating a custom template Add Listing (Profile): How to customize templates - HivePress Help Center.
We’re planning to gradually add a glossary to the documentation. In the meantime, you can chat with our AI assistant about roles, features, and more, it’s quite helpful for detailed explanations.
