Category is lost when clicking "Change Details" on "Select Package" page

General Paid Listings
1

Hi,

I have encountered a bug on the “Select Package” page.

When I click on the “Change Details” link, the previously selected category is lost, while all the other fields remain correctly filled.

Could you confirm if this is a known issue and if a fix is planned?

Thanks in advance for your help!

Best regards.

3

Hi,

We checked this issue from our side, and it seems okay. Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. If this issue exists, please send temporary WP access to support@hivepress.io with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin: Temporary Login Without Password – WordPress plugin | WordPress.org.

4

Hi,

Thanks for your response.

To ensure that this issue is not caused by third-party plugins or customizations, I tested it on a clean HivePress installation running on my local development environment (WampServer). In this setup:

  • No third-party plugins are installed.
  • I am using the default HivePress theme.
  • Caching is not enabled.

Unfortunately, I am still experiencing the same issue. When clicking on “Change Details” on the “Select Package” page, the previously selected category is lost, while all other fields remain correctly filled.

To illustrate this, I recorded a video showing the issue in action:
:film_projector: Video: Ajouter des détails – hivepress - 20 March 2025 | Loom

Additionally, here is a screenshot of my installed plugins to confirm that no third-party plugins are active.

image
image1198×422 22.3 KB

Could you please check again on your side and confirm whether this is a bug?

Thanks in advance for your help!

Best regards.

5

Hello again,

Unfortunately, once you select a category, you can’t change it.
So this change detail link should not be here, and you should probably hide it.

There are reasons for this : You can set the attributes as category-specific.

It can be a blessing or a curse, but that’s the way it works. So I was told.

9

Hi,

I see. Yes, this is a minor issue and we plan to fix it in future updates. Thank you for your feedback.

10

Hi,

Thanks for confirming. Glad to hear it will be fixed in a future update!

Best regards.