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Hi,

  1. The screenshot shows that the Bookings extension is version 1.4.11, please try to update to 1.4.12.
    Please add your license key in HivePress > Settings > Integrations > HivePress Store section to enable automatic updates.

  2. You can do this by overwriting the templates using this doc How to customize templates - HivePress Help Center

  3. Please check this tutorial How to Speed up a Directory or Marketplace Website Built with HivePress | HivePress Blog and this topic Site loading speed too low. Any tips or tricks to improve loading speed?

  4. Most likely, you added a free plan using this doc How to add membership plans - HivePress Help Center
    If there is no such plan, please try clearing or disabling the cache for pledged users.