How does the payment process for a booking work?

General
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3

Hi,

  1. This feature works in such a way that the buyer will make a request for a booking, and the vendor will need to confirm it. Once it is confirmed, the customer can continue the booking process by paying for it.

  2. Please check this topic How booking process work (booking flow)

  3. We only have the Security deposit feature, please check this doc How to add a security deposit for bookings - HivePress Help Center

  4. If you have enabled the booking request feature for a listing, then after the client clicks on the request to book and the admin (or vendor) confirms this booking (transfers it to draft status), then the Booking Accepted email comes. As for Booking Confirmed, this email comes after the payment has been made and the booking status is confirmed. The customer cannot book a date that is no longer available, as it will not be available in the calendar. However, if a customer has somehow booked a date and it turns out to be unavailable, you can contact them via email or personal messages.

​I hope this is helpful to you.