Yes, this email is sent to the site admins, not vendors, to notify the admin that the payout failed (transfer from the site admin’s Stripe Connect account to a linked vendor Stripe account). Sending this notification to the vendor requesting the payout wouldn’t make much sense because vendor can’t do anything about this, this error should be resolved by the site admin (e.g. if there’s not enough funds on the main Stripe Connect balance).
P.S. If you purchased any of our themes or extensions please set the license key in your forum profile settings, this will add the Premium Support badge to your profile. You can also send the Paddle order ID and we’ll set the license key for you, currently we can’t find any purchases associated with your profile and SoundSight one. Thanks for your understanding.