Image not loading in Rentalhive theme

I have setup a bnb portal, www.gatewaybnb.com.

If you visit the portal, you will notice that some of the images don’t load the first time when the home page is loaded.

Just a single line of the image gets loaded.

However, doing a refresh, the images load fine.

Other than the hivepress plugins and extensions I am using the following plugins

Code Snippet
WP Statistics
WP Fastest Cache
WP Mail SMTP
WooCommerce
WooCommerce Paypal Payments
OneClick Demo Import

What could be the issue? Apparently the plugins should not be the issue as on refresh, the images are loading properly in the slider.

Looking forward to a solution.

Thanks

Hi @Vinod,

This sounds like a caching issue. Please try temporarily deactivating your caching plugin then test if the images load as expected. If so, you’ve found the issue!

You’ll likely need to exclude caching for logged-in users. Not all caching plugins offer this option as standard, but you can use the following code snippet, if needed.

Code snippet to disable caching for logged in users

I hope this helps!

Cheers,
Chris :victory_hand:

Hi,

We couldn’t reproduce the issue on our end, as all images are loading correctly. As ChrisB mentioned, please try disabling caching plugins. If you’re using one, make sure that caching is disabled for logged-in users.

Hope this helps

@Vinod have you found the solution? Your website seems like it opens the images well.

The issue persists, some images load properly, some don’t. A simple webpage refresh resolves the problem. Maybe it has got something with network time out in slider setting. This happens when caching is enabled or disabled.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.