Import extension not importing radio button attribute

I have an attribute called “Available” It is type “radio button” with 3 options: No, Yes, See Notes.

When I try to use the importer, no matter what value I put in the CSV, it never applies it to the import. I have a handful of other attributes which appear to be ignored too. What am I doing wrong?

It would be really helpful if the import extension also provided an export then I wouldn’t feel like I’m guessing so much.


We recommend upgrading to the extension’s latest version, as the export feature is available there.

I’m on version 1.1.1. I see the new version is 1.2.0. WordPress isn’t giving me an upgrade option. Do I have to repurchase it?


You need to add the license key of this extension in HivePress > Settings > Integrations > HivePress Store > License Keys, then you will be able to update the new version of this extension.

I have my 3 license keys there. Each is on a separate line. But I don’t have an upgrade option. Is there something else I need to try?


Please send temporary WP access to with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin Temporary Login Without Password – WordPress plugin |

I cannot because the site is behind a VPN. They’d have to create VPN access and you’d have to install special VPN software. I could get on a zoom session and screen share with you. I can ask about VPN access. It took me 3 days to get the VPN working.

I’m not the first with this issue. How did others get resolved?


Sorry for the inconvenience. Unfortunately, the import functionality depends on max_execution_time in the current version. So the only possible solution is to increase the max_execution_time parameter value to upload more listings simultaneously. But we will fix it in future updates.