Issue with vendor required attribute in add listing form

[Samir]

Hi,

I encounter a problem when I try to simulate an ad submission.

When I click on “list a property” to post an ad, a page to complete my profile appears.

Please note that this is the first time this has happened to me. I posted several test ads and everything worked perfectly.

Now I can’t get past this “complete my profile” page. Knowing that all the boxes to be filled in are optional. I tried to:

• Validate without filling anything
• By filling in all fields
• Disconnect then reconnect,
• Leave the site completely
  -Tried in private mode

And nothing changes.

For information before this happened I was in “Host - category” and I had created a category “First name” which I subsequently deleted. I don’t know if it’s all related but if it can help you in the search for the cause…

Thank you for your help, I hope it was clear enough!

PS: I saw in the post below that we can give access to the support service.

Add Listing goes to 'complete profile' and not 'submit listing'

When I try to test the listing process as a site user/subscriber and click on the ‘add listing’ button it takes me to complete my profile which has already been completed. I click submit and it just stays on that page - /submit-listing/profile. It also doesn’t redirect to the form when I try to go through selecting a package to submit a form. Where can I find the submit listing form template? What am I missing?

How to give this access if necessary (if no solution is found here). ? What is the approach ?

[Fabricator]

Hi!I encontered a similar problem. After I created an attribute, and checked as"required", after that, I deleted that attribute, it’s bugged, because it sill there in the database, and somehow it cause the problem. Until I not deleted it’s entries from the database, the problem still persisted.

[Samir]

I thank you for your return.

For my part, I no longer have any attributes or categories created for the hosts. Despite this, the problem persists.

Here are some photos of my settings if that helps.

Thanks you for your help

[andrii]

Hi,

Please clear the cache and disable it for registered users. Also, you may have a cache on the side of your hosting provider. If this issue exists, please send temporary WP access to support@hivepress.io with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin: Temporary Login Without Password – WordPress plugin | WordPress.org.

[Samir]

Hi,

Perfect, thank you I will try the option to clear the WordPress cache.

Thanks for your help !

Good week start !