“Renew Listings” is not working - redirect to home page

[TrinityWeb]

Hello,

is this bug going to be fixed soon?

"Renew Listings" is not working - redirect to home page

Hello there, I have a problem with listing renewals. As soon as a package expires the listings changes it status to hidden (expired) and seller can renew the listing without buying a new package. (I am not talking about a free listing - a package has already been purchased) What i expect what will happen (when the user don’t have any Packages or Listings left): After clicking the “renew listing” button, the seller should be redirected to the checkout page or to the “choose your plan - page…

Thank you.

[andrii]

Hi,

Unfortunately, we don’t have an exact timeframe yet, because we are currently creating a queue for updates, but we will try to fix it as soon as possible.

[TrinityWeb]

okay, its just that it on your “list” for almost a year now.
The Topic came up way earlier from someone else in May 2022 if i remember right.
That time you already told the community, that you confirm the bug and you will fix it in the next update.

Anyway, is there a possibility to do that with any other Paid Listing Package?
Or is it a general problem?

[andrii]

Hi,

This is a common bug in our Paid Listings extension, but we will try to fix it as soon as possible.

[Dominik]

Hello

I have solution that worked for me.

See this topic:

Problem with reducing the package limit (+solution)

There is a problem with the correct counting of package, previously described in When a user buys a package for 1 listing, then adds a listing, the package properly disappears. However, when the order for listing is validated/completed by admin, the user receives the package again and thus may add the free listing incorrectly, without paying for it. There is a bug in the file \plugins\hivepress-paid-listings\includes\components\class-listing-package.php there is if ( in_array( $new_s…

As I understand you have a package with 1 listing - customer buys 1 listing.

So Customer fill listing, select package, (he has then 1 package), place order and listing is published. So package changes to 0 and disapears.

Problem is:

In Woocommerce status of order is “processing”. You change it to “completed”. After changing order status to “completed” Customer gets one extra package (he has 1 package again on his account).

So when he publish next listing or renew, he gets it for free because of this extra package.

==========================================================

What have I done that solved this problem for me:

in file
\plugins\hivepress-paid-listings\includes\components\class-listing-package.php

there is

if ( in_array( $new_status, [ ‘processing’, ‘completed’ ], true ) ) {

Changed to:

if ( in_array( $new_status, [ ‘processing’ ], true ) ) {

( without ‘completed’ - when the order status is changed to “completed” )

I only have instant payments and I always get the “processing” status after a successful payment. When I change the status of the order to “completed” then nothing happens, no additional package for the user is added.